Customer Service

We want to make your shopping experience enjoyable, safe and fun. Please feel free to call or email with us with any questions or concerns.

1) You can order through the website, fax, toll free by phone or mail

* Orders will be billed from Long Lake Distributing

If you wish to fax your order, please dial 715-823-3269.

Phone orders are toll free: 877-893-5522. Please leave your name, number and best time to call. We will call back the same day if an operator is not available when you call.

If you prefer to mail your order, please send it to:

2) Ong Lake Distributing, W7954 Cloverleaf Lake Road, Clintonville WI 54929

3) If you would like expedited shipping, please call 877-893-5522 for shipping charges.

4) Shipping: We ship our products via UPS ground delivery or the postal service for those with a post office box, or APO address.

5) Rest assured that your information will never be sold or used for any purpose other than to process your order. If you wish to receive email notifications of sales, new products, and updated website information, we'd be happy to include you. You may "opt out" at any time by sending an email to: info@LongLake.com or by calling 877-893-5522 - Credit card information is automatically purged by the system. (Full security assured.)

6) Returns - If you are unhappy with any of our products please return the unused portion for a full-refund (minus shipping).

7) Damaged product will be replaced at no charge.

8) If we make a mistake in processing your order, we will make it right at no cost to the customer.

9) Our goal is your continued satisfaction and we'd appreciate hearing your thoughts. Please email to let us know how your shopping experience was. info@LongLake.com

10) If you are experiencing problems ordering online, try lowering your security settings on your firewall -- a firewall may prohibit the order from being transmitted.

Super hot horseradish, pickled eggs, gourmet mustards, pickled turkey gizzards, pickled sausage, pickled pork hocks, pickled vegetables, jerky, beef sticks, nuts and more at Longlakefoods.com